FAQ

FREQUENTLY ASKED QUESTIONS
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Below is a list of few frequently asked questions from our clients. However if none of these FAQ's answer your query please do get in touch with using our contact form or you can also write to us directly at hello@designmyslides.com.

With all of our presentation designs, we provide clear instructions when required for installing custom fonts, setting up a presentation, troubleshooting and instructions on how to use your presentation template.

If required, we can provide training 0ver the phone or Skype, as you prefer.

We don’t directly design animated videos or produce infographics ourselves, but we do partner with some excellent creatives who specialise in these areas to create video and infographics for our clients who require them.

Sadly, it’s not the designers job to provide instructions to what you want in terms of the overall design and direction. As part of our working process, we’ll discuss the brief in detail to iron out the finer points and help you get your ideas down for the presentation design and structure. We’ll always do all we can to help understand what you’re looking for.

No, we’re experts in choosing stock photography to help visualise your content and ideas. We also have our own library of assets we’ve built up over the years, or we can design something bespoke for you. Of course, we’ll always ask you to provide branding assets such as logos, straplines or brand marks if they are required for your design.

Yes, we can provide additional instructions to access your presentation on mobile devices. This is normally in the form of a .pdf file that can be accessed from your phone. However, we can provide a version of your presentation that will play on mobile devices*.

*This will require you to have the Keynote App or an alternative app for Microsoft PowerPoint that works with your device.

Yes, we are happy to help clients with a tight deadline. A tight deadline will affect the overall price, however, especially if we are asked to work over the weekend and out of office hours. We ask that clients are responsive and communicate effectively to ensure the deadline is met.

Yes, we respect our clients privacy and their rights to protect their ideas and information. What you share with us remains strictly confidential. We’ve worked with a number of high profile clients under NDAs in the past and continue to do so today.


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